This Privacy Policy explains how Avail Leadership Inc. ("Avail Leadership," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit availeadership.site, engage our services, or participate in our programs.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable British Columbia privacy legislation (PIPA, S.B.C. 2003, c. 63).

1. Who We Are

2. What We Collect

• Contact information — name, email, phone, company, role.
• Coaching data — information shared during coaching sessions, assessments, and leadership programs.
• Business data — organizational information, team structures, and succession plans shared during engagements.
• Website usage — IP address, browser type, pages visited, collected via cookies.

3. Why We Collect It

• To deliver executive coaching, training, and consulting services.
• To design custom leadership development programs.
• To manage client relationships and program logistics.
• To meet legal, tax, and professional obligations.
• To improve our services and website.

4. Consent

By providing personal information — through our website, a coaching engagement, or a service agreement — you consent to its collection, use, and disclosure as described here. You may withdraw consent at any time by writing to contact@availeadership.site, subject to legal and contractual restrictions.

5. Confidentiality of Coaching

Information shared during coaching engagements is treated as strictly confidential. We do not disclose coaching content to employers or third parties without explicit written consent, except where required by law or where there is a risk of harm.

6. Disclosure

We do not sell personal information. We may share it with:

• Service providers — cloud hosting, assessment platforms, CRM, and IT support.
• Professional advisors — legal, accounting, and insurance providers.
• Authorities — where required by law, court order, or professional obligation.

7. Cookies

Our website uses strictly necessary and analytics cookies. You can disable cookies in your browser settings; some features may not work properly as a result.

8. Retention

Client and coaching records are retained for at least 7 years for professional and legal purposes. Website inquiries are retained for up to 24 months unless a client relationship is established.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting contact@availeadership.site. We respond within 30 days.

If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.

10. Contact

These Terms of Service govern your access to availeadership.site and your engagement of services from Avail Leadership Inc. By using the site or engaging our services, you agree to these Terms.

1. Who We Are

2. Website Use

You may use this site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content, including text, images, and branding, is protected by copyright.

3. Services

Our services — including executive coaching, succession planning, leadership training, and culture transformation — are delivered under separate written agreements. This website does not create a client relationship.

4. No Guarantee of Results

While we are committed to delivering high-quality services, leadership development outcomes depend on many factors outside our control. We do not guarantee specific business results from our coaching or consulting engagements.

5. Intellectual Property

All methodologies, frameworks, assessments, and materials provided by Avail Leadership remain our intellectual property. Clients receive a limited license to use these materials internally for the duration of their engagement.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during engagements. Coaching content is treated as strictly confidential as described in our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Avail Leadership Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our aggregate liability shall not exceed the fees paid for the specific engagement giving rise to the claim.

8. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of British Columbia.

9. Contact

Avail Leadership Inc. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards to our website and digital communications.

1. Our Commitment

We are committed to meeting or exceeding:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessible British Columbia Act (S.B.C. 2021, c. 19).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML and logical heading structure.
• Alternative text for meaningful images.
• Sufficient color contrast (checked against WCAG AA).
• Keyboard-navigable menus and links.
• Support for browser zoom and text resizing up to 200%.
• Testing with screen readers (NVDA, VoiceOver).

3. Known Limitations

• Book covers — visual representations of published books may have limited alternative text detail.
• Third-party tools — embedded scheduling and CRM widgets may not fully meet AA standards.

If you encounter a barrier, we will work with you to provide the information or service you need in an alternative format.

4. Feedback

We welcome your feedback. If you experience an accessibility issue or need information in another format, contact us:

5. Ongoing Efforts

We review our website at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.